Terms of Service

Last updated: October 2025

Welcome to TrackSharpe. These Terms of Service govern your use of our investment portfolio simulation and tracking platform. By accessing or using our Service, you agree to be bound by these Terms.

1. Service Description

TrackSharpe is an educational investment portfolio simulation and analysis tool that allows users to build and track virtual investment portfolios, access real market data for various asset classes, and generate portfolio projections and performance analytics.

IMPORTANT: TrackSharpe is an informational and educational tool only. It does not provide investment advice, recommendations, or guidance for actual financial decisions.

2. Educational and Informational Use Only

No Financial Advice

  • Our Service is strictly for educational, informational, and simulation purposes
  • We do not provide investment advice, financial planning services, or recommendations
  • You should consult with qualified financial advisors before making any actual investment decisions

Simulation Tool

  • All portfolio tracking and projections are simulations based on historical data
  • Past performance does not guarantee future results
  • Projected returns are estimates and may not reflect actual market performance

3. Credit System and Purchases

Credit-Based Access

  • Users receive 3 free credits upon account creation
  • Each credit allows you to add one investment asset to your portfolio
  • Additional credits may be purchased through our paid plans

No Refunds Policy

ALL CREDIT PURCHASES ARE FINAL AND NON-REFUNDABLE. Once credits are purchased and added to your account, we are not obligated to provide refunds, exchanges, or credits for any reason. However, we may provide refunds at our sole discretion at times such as payment error, unsatisfactory service, etc.

4. Data Accuracy and Limitations

Market Data Disclaimer

  • We do not guarantee the accuracy, completeness, or timeliness of any market data
  • Data may contain errors, delays, or omissions

WE ARE NOT RESPONSIBLE FOR ANY LOSSES, DAMAGES, OR DECISIONS MADE BASED ON INACCURATE, DELAYED, OR INCOMPLETE DATA.

5. Third-Party Services

We use trusted, industry-leading third-party services to ensure the security and reliability of our platform:

Stripe for Payment Processing

All credit purchases are processed through Stripe, a PCI-compliant payment processor trusted by millions of businesses worldwide. Your payment information is encrypted and securely handled by Stripe's infrastructure.

Firebase for User Authentication

User authentication is managed through Google Firebase, providing enterprise-grade security for your account. Your login credentials are protected and stored by Google Firebase.

6. Risk Acknowledgment

You acknowledge and understand that:

  • All investments carry risk of loss
  • Portfolio projections are estimates and may not materialize
  • Market conditions can change rapidly and unpredictably
  • You are solely responsible for your actual investment decisions
  • We are not liable for any financial losses you may incur

7. Disclaimers and Limitations

AS-IS Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

8. Termination

We may terminate or suspend your account immediately for violations of these Terms. Upon termination, your right to use the Service ceases immediately, and no refunds will be provided for unused credits.

9. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes by posting updated Terms on our website. Continued use of the Service after changes constitutes acceptance of the new Terms.

10. Contact Information

If you have questions about these Terms, please contact us at support@TrackSharpe.com

By using TrackSharpe, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.